Summary
Reports

Almost all of the reports are user configurable. Each report is set up to provide information about a specific category of information, but the set of columns, sort order and filtering can be configured. That means that what is described here may not be exactly what you observe, but it will still be reporting on the same underlying information.

Time    Content    Visits Problems   
Referrers    Visitors    Bandwidth    Paths   
General    Details    Custom    Tools   

 

Time

Hourly Report - Displays information for each hour about hits, data transferred (bytes), visits, and unique hosts. The number of hours for which information is available is controlled by the configuration setting called "Number of hours to keep hourly statistics on", on the Time Units configuration page.

Hourly Metrics - Displays information for each hour about pages, visits, unique hosts, goals, and value. The number of hours for which information is available is controlled by the configuration setting called "Number of hours to keep hourly statistics on", on the Time Units configuration page.

Hourly Visits - Displays information for each hour about visits, tracked visits, and search visits. The number of hours for which information is available is controlled by the configuration setting called "Number of hours to keep hourly statistics on", on the Time Units configuration page.

Daily Report - Displays information for each day about hits, data transferred (bytes), visits, and unique hosts. The number of days for which information is available is controlled by the configuration setting called "Number of days to keep daily statistics on", on the Time Units configuration page.

Daily Metrics - Displays information for each day about pages, visits, unique hosts, goals, and value. The number of days for which information is available is controlled by the configuration setting called "Number of days to keep daily statistics on", on the Time Units configuration page.

Daily Visits - Displays information for each day about visits, tracked visits, and search visits. The number of days for which information is available is controlled by the configuration setting called "Number of days to keep daily statistics on", on the Time Units configuration page.

Quarter Day Report - Displays information for each quarter day about hits, data transferred (bytes), and visits. The number of quarter days for which information is available is controlled by the configuration setting called "Number of hours to keep hourly statistics on", on the Time Units configuration page.

Quarter Day Metrics - Displays information for each quarter day about pages, visits, goals, and value. The number of quarter days for which information is available is controlled by the configuration setting called "Number of hours to keep hourly statistics on", on the Time Units configuration page.

Quarter Day Visits - Displays information for each quarter day about visits, tracked visits, and search visits. The number of quarter days for which information is available is controlled by the configuration setting called "Number of hours to keep hourly statistics on", on the Time Units configuration page.

Weekly Report - Displays information for each week about hits, data transferred (bytes), visits, and unique hosts. Weeks are defined as starting on Sunday at 12 AM by default You can configure the first day of the week with "First day of the week", on the Time Units configuration page.

Weekly Metrics - Displays information for each week about pages, visits, unique hosts, goals, and value.

Weekly Visits - Displays information for each week about visits, tracked visits, and search visits.

Monthly Report - Displays information for each calendar month about hits, data transferred (bytes), visits, and unique hosts.

Monthly Metrics - Displays information for each month about pages, visits, unique hosts, goals, and value.

Monthly Visits - Displays information for each month about visits, tracked visits, and search visits.

Monthly Bandwidth - Displays information for each calendar month about data transferred (bytes), hits, and errors.

Quarterly Report - Displays information for each calendar quarter (three month period) about hits, data transferred (bytes), visits, and unique hosts.

Quarterly Metrics - Displays information for each quarter about pages, visits, unique hosts, goals, and value.

Quarterly Visits - Displays information for each quarter about visits, tracked visits, and search visits.

Yearly Report - Displays information for each calendar year about hits, data transferred (bytes), visits, and unique hosts.

Yearly Metrics - Displays information for each year about pages, visits, unique hosts, goals, and value.

Yearly Visits - Displays information for each year about visits, tracked visits, and search visits.

Time of Day - Displays information for each hour of the day totaled across all days in the report about hits, data transferred (bytes), visits, and unique hosts. This report lets you see which time of day is your website's busiest and which is the quietest.

Quarter of Day - Displays information for each quarter of the day (six hour periods) totaled across all days in the report about hits, data transferred (bytes), and visits. This report lets you see which time of day is your website's busiest and which are the quietest.

Day of the Week - Displays information for each day of the week totaled across all weeks in the report about hits, data transferred (bytes), visits, and unique hosts. This report lets you see which day of the week is your website's busiest and which is the quietest.

Month of the Year - Displays information for each month of the year totaled across all years in the report about hits, data transferred (bytes), visits, and unique hosts.

Compare Time Periods - Allows you to enter two time periods and displays a comparison of visits, hits, bytes between those two periods. This report is only available in Summary Plus, SP Lite, and SP.

 

Content

Page Requests - Displays information for each page about recent hits, hits, data transferred (bytes), recent data transferred, and date of the first recorded hit. Which requests are considered to be pages is determined by the configuration setting called "Page file name extensions", on the Request Types configuration page.

This report shows you which pages at your site are the most popular.

Pages Over Time - Displays information for pages sorted by hits with a mini-graph of requests over the last thirty days for each page.

By looking at the shape of the graph you can learn many things about your website.

Daily Pages - Displays information on hits, for each page, in total and for each of the eight most recent days.

Weekly Pages - Displays information on hits, for each page, in total and for each of the fourteen most recent weeks.

Monthly Pages - Displays information on hits, for each page, in total and for each of the fourteen most recent months.

Download Requestss - Displays information for each download about hits, recent hits, data transferred (bytes), recent data transferred, date of the first recorded hit. Which requests are considered to be downloads is determined by the configuration setting called "Download file name extensions", on the Request Types configuration page.

This report shows you which downloads at your site are the most popular.

Downloads Over Time - Displays information for downloads sorted by hits with a mini-graph of requests over the last thirty days for each download.

By looking at the shape of the graph you can learn many things about your downloads.

Daily Downloads - Displays information on hits, for each download, in total and for each of the eight most recent days.

Weekly Downloads - Displays information on hits, for each download, in total and for each of the fourteen most recent weeks.

Monthly Downloads - Displays information on hits, for each download, in total and for each of the fourteen most recent months.

Graphics Requests - Displays information for each graphic about hits, recent hits, data transferred (bytes), recent data transferred, date of the first recorded hit. Which requests are considered to be graphics is determined by the configuration setting called "Graphic file name extensions", on the Request Types configuration page.

This report shows you which graphics at your site are the most used.

Graphics Over Time - Displays information for graphics sorted by hits with a mini-graph of requests over the last thirty days for each graphic.

By looking at the shape of the graph you can learn many things about the use of your graphics.

Daily Graphics - Displays information on hits, for each graphic, in total and for each of the eight most recent days.

Weekly Graphics - Displays information on hits, for each graphic, in total and for each of the fourteen most recent weeks.

Monthly Graphics - Displays information on hits, for each graphic, in total and for each of the fourteen most recent months.

Other Requests - Displays information for each request, which is not a page, download, or graphic, about hits, recent hits, data transferred (bytes), recent data transferred, and date of the first recorded hit. Any request which is not selected by the "Page file name extensions", "Download file name extensions", or "Graphic file name extensions" configuration settings is considered an 'other'.

This report shows you which other requests at your site are most requested.

Others Over Time - Displays information for others sorted by hits with a mini-graph of requests over the last thirty days for each other.

By looking at the shape of the graph you can learn many things about other requests.

Daily Others - Displays information on hits, for each other, in total and for each of the eight most recent days.

Weekly Others - Displays information on hits, for each other, in total and for each of the fourteen most recent weeks.

Monthly Others - Displays information on hits, for each other, in total and for each of the fourteen most recent months.

All Requests - Displays information for all requests about hits, recent hits, data transferred (bytes), recent data transferred, date of the first recorded hit.

This report shows you which items requests at your site are most requested.

All Requests Over Time - Displays information for requests sorted by hits with a mini-graph of requests over the last thirty days for each request.

By looking at the shape of the graph you can learn many things about all requests.

Daily Requests - Displays information on hits, for each request, in total and for each of the eight most recent days.

Weekly Requests - Displays information on hits, for each request, in total and for each of the fourteen most recent weeks.

Monthly Requests - Displays information on hits, for each request, in total and for each of the fourteen most recent months.

New Requests - Shows requests for content which was added to the site recently. Displays information about hits, recent hits, data transferred (bytes), recent data transferred, date of the first recorded hit.

Content Groups - Shows information on each content group. Displays information about visits, hits, pages, downloads, and a mini-graph of requests over the last thirty days for each content group. Content groups are only available in Summary Plus, SP Lite, and SP.

What appears in this report is configured on the Groups configuration page. Here are 2 reasons to have groups configured. One: Grouping multiple pages together to see a total for the group. Two: Visit values are calculated based on which content groups were requested during the visit. You can check here to get an idea if you created your content groups correctly.

Directory Report - Displays information for each top level directory about hits, recent hits, data transferred (bytes), recent data transferred, date of the first recorded hit. The top level directories are taken from the first component of the full request path. For example the directory for "/pages/home/index.html" would be "/pages/".

Directory Detail - Displays information for each top level directory about recent hits, page hits, hits, and data transferred (bytes). The top level directories are taken from the first component of the full request path. For example the directory for "/pages/home/index.html" would be "/pages/".

Daily Directories - Displays information for each top level directory about hits, in total and for each of the last eight days. The top level directories are taken from the first component of the full request path. For example the directory for "/pages/home/index.html" would be "/pages/".

Weekly Directories - Displays information for each top level directory about hits, in total and for each of the last fourteen weeks. The top level directories are taken from the first component of the full request path. For example the directory for "/pages/home/index.html" would be "/pages/".

Monthly Directories - Displays information for each top level directory about hits, in total and for each of the last fourteen months. The top level directories are taken from the first component of the full request path. For example the directory for "/pages/home/index.html" would be "/pages/".

Requests by File Type - Displays information for each file name extension about hits and data transferred (bytes). The file name extension is taken from the last component of the full request path. For example the extension for "/pages/home/index.html" would be "html".

This is a convenient place to check which kinds of files account for traffic at your site.

File Types Over Time - Displays information for each file name extension about recent hits, hits, growth, and a mini-graph of requests over the last 30 days. The file name extension is taken from the last component of the full request path. For example the extension for "/pages/home/index.html" would be "html".

 

Visits

Visit Entry Point - This report displays information on requests. Enters are the number of visits whose first non-graphic request was to the given item. Graphics are never counted as a visit entry point.

This report tells you where visitors enter your website. If you have a site that is divided into many sections this report will help you to know what section of your site is attracting visitors the most.

Visit Entry Points by Goal Ones - Shows the number of visits whose first non-graphic request was to an item in the given directory sorted by how many of those visits reached the goal.

Visit Entry Points by Goal Twos - Shows the number of visits whose first non-graphic request was to an item in the given directory sorted by how many of those visits reached goal two.

Visit Entry Point by Directory - Shows the number of visits whose first non-graphic request was to an item in the given directory.

Search Phrases by Entry Point - For each visit entry point, shows the search phrases that were used to find that page. This report must be enabled as a "High memory usage report to calculate" on the Memory Configuration page. This report is only available in Summary Plus, SP Lite, and SP.

Visit Exit Point - This report displays information on requests. Exits are the number of visits whose final request was for the given item. Graphics are never counted as a visit exit point.

This report tells you where people loose interest in your site or have technical problems. Example one: A visitor comes to your page, discovers they are in the wrong place, and then leaves. The home page is a common exit point because of this. Example two: A visitor is intending to order a product. To do this they need to fill out a multi-page sequence of forms for completing an order. You see the second page is a common exit point. This could be because the form is confusing or some error happened with shopping cart.

Visit Exit Point by Directory - Shows the number of visits whose last non-graphic request was to an item in the given directory.

One Page Visits - This report displays information on requests. One page visits are the number of visits whose only non-graphic request was to the given item.

One Page Visits by Directory - Shows the number of visits whose only non-graphic request was to an item in the given directory.

Steps through Visit - This report displays information on requests. Avg. Steps is the average number of steps before a visit requested the given item. A step count of one means that this was the first item requested. Each non-graphic request is counted as one step.

This report tells you which pages were looked at near the beginning of a visit and which pages were looked at near the end of a visit. If an important page has a high number of average steps it might be because visitors are having trouble finding it. Perhaps you should add a link to your important page from your home page.

Pages per Visit - Shows the number of visits which requested the given number of pages during the visit. Displays a histogram of the number of visits containing each range of pages requested during the visit. The Range column shows the range of the number of pages requested and the Count column shows the number of visits in that range.

The more pages people view, the more interested they are. You could watch how this report changes over time to see if you have gotten more visitors to read more of your content.

Zero pages per visit happens for any of several reasons. One: AOL's graphics proxies will show up as zero page visits. Two: People hijacking your graphics will show up as a zero page visit. Three: If the visitor is accessing your site through a proxy cache and the proxy already has the page cached but not the graphic, that will show up as a zero page visit.

Hits per Visit - Displays a histogram of the number of visits containing each range of successful requests during the visit. The Range column shows the range of the number of successful requests and the Count column shows the number of visits in that range.

Single hit visits are frequently robots. Extremely high numbers of hits per visit may indicate problems.

Errors per Visit - Displays a histogram of the number of visits containing each range of failed requests during the visit. The Range column shows the range of the number of failed requests and the Count column shows the number of visits in that range.

Bytes per Visit - Displays a histogram of the number of visits containing each range of bytes transferred during the visit. The Range column shows the range of the number of bytes transferred and the Count column shows the number of visits in that range.

Zero bytes per visit generally results from visitors who already have the contents cached and are checking to see if the contents of the page has changed and it hasn't. Very high numbers of bytes per visit may indicate problems.

Unique Requests per Visit - Displays a histogram of the number of visits which made each range of unique requests during the visit. The Range column shows the range of the number of unique requests and the Count column shows the number of visits in that range. This report is only available in Summary Plus, SP Lite, and SP.

Visits per Host - Displays a histogram of the number of hosts making each range of number of visits. The Range column shows the range of the number of visits and the Count column shows the number of hosts with a visit count in that range.

This report tells you what fraction of your visitors are coming back over and over again. These numbers are somewhat distorted by proxy servers. Proxy servers will have unusually high numbers of visits per host.

Recent Visits - Displays hosts sorted by the date of their most recent visit.

Shows you specific hosts which have visited your site recently. This report is as of when the logs were last processed.

Duration of Visit - Displays a histogram of the number of visits lasting each range of visit durations. Only visits with two or more page hits can have their duration measured. Visits whose duration can't be measured will not appear in this report. The Range column shows a range of visit durations and the Count column shows the number of visits whose duration was in that range.

This report shows you how long visitors stayed at your site. Well designed sites will keep visitors around longer.

Average View Time - This report displays information, for (non-graphics) requests, about the average time (across all visits) between requesting that page and requesting the next page (in the visit).

This report tells you how long visitors spend looking at your individual pages.

Total View Time - This report displays information, for (non-graphics) requests, about the total time between requesting that page and requesting the next page ( for visits that requested a page after that one) summed over all visits.

This report tells you how long all your visitors put together spend looking at your pages.

 

Problems

Bad Links - Displays pages at your site that referred to requests that failed. The "Create by Source, by Dest., Bad Links reports" configuration setting must be checked for this report to work.

This report will only show bad links which someone actually tried to follow. Still, this is a reasonably good way to debug bad links that are internal to your website.

Bad Links with Requests - Displays, for each page containing failed links, the requests that failed. The "Create by Source, by Dest., Bad Links reports" configuration setting must be checked for this report to work.

Bad Links by Request - Displays, for each request that failed, the pages that brought the visitor to the failing location. The "Create by Source, by Dest., Bad Links reports" configuration setting must be checked for this report to work.

Failed Referrers - Displays pages that refer to content at your site that did not exist or which had other errors. Clicking on a referrer will show you which content at your site that had errors they referred to. The "Create by Source, by Dest., Bad Links reports" configuration setting must be checked for this report to work.

This is the place to find out which external sites have bad links to your site so that you can request that they fix them. Creating content with the names that people refer to is sometimes simpler than getting them to change their links.

Failed Referrering Domains - Displays, for each referring domain with failed refers, the number of requests that didn't exist or which had other errors.

Failed Referrers with Requests - Displays, for each referrer, the items it referred to that didn't exist or which had other errors. The "Create by Source, by Dest., Bad Links reports" configuration setting must be checked for this report to work.

Failed Referrers by Request - Displays, for each request that failed, the external pages that referred to it. The "Create by Source, by Dest., Bad Links reports" configuration setting must be checked for this report to work.

Gaps in Service - Displays the starting date and time (Date) and duration of each period when there were no requests logged and an analysis of the "normal" rate of requests indicates that it should have been receiving requests. The more total hits your server receives, the more accurate the information displayed will be. These gaps in requests frequently represent periods when the server was down or had lost its Internet connection, but could also represent failures in the logging system, corrupt log files, or times which didn't happen to have any requests.

Domains Hijacking Graphics - Displays information for referring domains listed by the portion of visits referred by that domain which loaded only graphics (hijacks). This is typically caused by sites using your graphics on their pages. Also shows the average number of steps per visit, low values are also suggestive of sites hijacking graphics. Referrer information must be in the log file for this report to work.

Other people's sites will sometimes use graphics on your server in their pages without permission. They may do this because they like your art or to save bandwidth charges on their server or because they are reselling a product that you market. This report shows which sites are using your graphics. Domains may also appear on this report, with fairly low numbers of hijacks, even when they aren't using your graphics because of proxy server issues.

Hijacking by Bytes - Displays information for referring domains listed by the bytes transferred because of visits referred by that domain which loaded only graphics (hijacks). This is typically caused by sites using your graphics on their pages. Referrer information must be in the log file for this report to work.

Failed Requests - Displays information for each failed request about the number of occurrences (Errors) and the number of recent occurrences (Recent Errors). Requests with only failures are listed first, requests with both failures and successes are listed at the end.

This report shows requests to your server which fail. The request might have failed because it points to content that doesn't exist. It might have failed because a network error garbles the request, a user mistyped the url in the location bar, or because a server malfunction made the page temporarily unavailable. In many cases you can get more information by looking at the Bad Links and/or Failed Referrers report.

Failed Requests Over Time - Displays information for each failed request sorted by recent errors, with a mini-graph of errors over the last thirty days for each request.

Failure Explanations - Displays information for each failed request about where it may have come from. Lists known attacks and referrers that resulted in errors. No information will be available if the request is not a known attack and there was no referrer information in the requests.

Least Requested - Displays information about the requests receiving the smallest number of hits including hits, recent hits and date of first occurrence.

There is content on your site which has had very few requests. This could be because it is very new, it is a test page, or because users are having trouble finding this content.

Reloads - Displays information for each request about the number of times it was requested and then requested again by the same host without any requests from that host for a non-graphic in between (Reloads), hits, and data transferred (bytes).

These "duplicate" requests can be caused by the visitor manually reloading the page or download, or by various properties of the caching system between the visitor and your web site. In general, high percentages of reloads indicate difficulty in completing the transfer. Keep in mind that some number of reloads are to be expected even if no transfer failures occur.

 

Referrers

Referring Domains - Displays information for each referring domain about hits, recent hits, data transferred (bytes), recent data transferred, and visits. Referrer information must be in the log file for this report to work. Domains are the second or third level portion of the referring domain. See the discussion under the Visitors:Domains report for more information on how they are derived. Clicking on a domain name in the Referring Domain column will give a report of all the specific referrers in this domain.

Shows which sites are bringing visitors to your site. You can also look at the shape of the graph in the "hits over time" column that shows sites that have recently added a link or have featured your website sometime recently.

Referring Domains by Bytes - Displays information for each referring domain, sorted by bytes from visits referred from that domain, about bytes, goals, average steps, value, visits, and a mini-graph of visits over the last 30 days. Referrer information must be in the log file for this report to work. Clicking on a domain name in the Referring Domain column will give a report of all the specific referrers from that domain.

Shows which sites are bringing high traffic visitors to your site. Normally these would be visitors that are interested in your site, but this might also reflect sites that are hijacking you graphics, or sites that are sending visitors directly to your downloads.

Referring Domains by Steps - Displays information for each referring domain, sorted by average steps, about average steps, hits, pages, downloads, and a mini-graph of requests over the last 30 days. Referrer information must be in the log file for this report to work. Clicking on a domain name in the Referring Domain column will give a report of all the specific referrers in this domain.

Referring domains with high numbers of average steps referred visitors who were very interested in your content. Unfortunately, the numbers aren't very meaningful when there are only a small number of visitors referred.

Referring Domains by Goals - Shows referring domains, sorted by the number of visits that contain a request that matches the Goal pattern. For instance if you have the Goal pattern configured to indicate a download of your demo, this report would show which refers brought visitors who then downloaded your demo.

Once a goal has been properly defined this report shows referring sites that are effective at getting you the visitors that you want. For example, some search engines may be very good at getting you visitors but those visitors don't buy anything. While a more targeted site might get you visitors that are ready to buy.

Referring Domains by Goal Twos - Shows referring domains, sorted by the number of visits that contain a request that matches the Goal Two pattern. For instance if you have the Goal Two pattern configured to indicate a download of your demo, this report would show which refers brought visitors who then downloaded your demo.

Once a goal has been properly defined this report shows referring sites that are effective at getting you the visitors that you want. For example, some search engines may be very good at getting you visitors but those visitors don't buy anything. While a more targeted site might get you visitors that are ready to buy.

Referring Domains by Value - Displays information for each referring domain, sorted by the value of the visits referred by that domain, about value, goals, goals percent of hits, and hits. Referrer information must be in the log file for this report to work. Clicking on a domain name in the Referring Domain column will give a report of all the specific referrers in this domain.

Once a value has been properly configured this report shows referring sites that are effective at getting you the visitors that are valuable. For example, some search engines may be very good at getting you visitors but those visitors may only be interested in your less expensive products. While a more targeted site might get you visitors that are ready to spend more money.

Interesting Referring Domains - Displays information for each referring domain, sorted by how interesting Summary deems their recent pattern of access has been. Referrer information must be in the log file for this report to work. Clicking on a domain name in the Referring Domain column will give a report of all the specific referrers in this domain.

Daily Referring Domains - Displays information for each referring domain; on hits in total and for each of the eight most recent days.

Weekly Referring Domains - Displays information for each referring domain; on hits in total and for each of the fourteen most recent weeks.

Monthly Referring Domains - Displays information for each referring domain; on hits in total and for each of the fourteen most recent months.

Referrer Report - Displays information for each referrer about recent hits, hits, pages, downloads, and date of first observed reference. Referrer information must be in the log file for this report to work. CGI argument information will not be displayed but if it is present, the most common CGI argument observed with the referrer will be appended when you follow the link.

Shows specific referring pages that brought visitors to your site.

Referrers Over Time - Displays information for each referrer about recent hits, hits, and a mini-graph of requests over the last 30 days. Referrer information must be in the log file for this report to work. CGI argument information will not be displayed but if it is present, the most common CGI argument observed with the referrer will be appended when you follow the link.

Examining the shape of the graph can give you insight into the behavior of pages that refer visitors to your site.

Full Referrers - Displays information for each referrer and its associated CGI arguments about number of occurrences, labeled as hits in the report. Referrer information must be in the log file for this report to work. Up to 12 CGI arguments will be displayed. An attempt is made to provide the 12 most commonly used argument strings. The results are not exact when there are more than 12 arguments, but should be representative.

Displays a selection of the CGI arguments (the portion of the request after a ?) that were used with pages that refer visitors to your site. This list that occurs for a given referring page may not be particularly meaningful if significantly more than 12 distinct CGI arguments were used with that page.

New Referrers - Shows referrers which first referred to the site recently. Displays information about hits and the date of the first recorded refer.

Local Referrers - Displays information for each local referrer about hits and data transferred (bytes). Referrer information must be in your log file for this report to work. Referrers are split into local or remote, based on the "Preferred domain name" and "Other local domain names" configuration settings. Local referrers normally include pages referring to their contained graphics and internal links to other pages or downloads.

You can use this report to see which domains are being used to access your site. This is especially useful if you have many domain names referring to the same site. If you are trying to reduce the number of hits on the server while serving the same number of visitors, items with high numbers on this report indicate pages that have a large number of graphics on them which also get used a large number of times. You might want to consider reducing the number of graphics on those pages.

Search Engines - Displays information about how many visits were referred by each search engine listed in Summary's internal list of known search engines. Country information is not included in the name so that you can see totals by engine. Referrer information must be in the log file for this report to work.

Search Engines (with Country) - Displays information about how many visits were referred by each search engine listed in Summary's internal list of known search engines. Referrer information must be in the log file for this report to work.

Likely Search Engines - Shows the number of visits referred by each likely search engine. This report lists each second level domain which had a refer from which a search phrase was extracted.

Search Phrase by Search Engine - Displays information for each search phrase, separately for each search engine, about the number of times that phrase was used at that search engine to locate your site, labeled as hits in the report. Referrer information must be in the log file for this report to work.

Daily Search Engines - Displays information for each search engine; on referred visits in total and for each of the eight most recent days.

Weekly Search Engines - Displays information for each search engine; on referred visits in total and for each of the fourteen most recent weeks.

Monthly Search Engines - Displays information for each search engine; on referred visits in total and for each of the fourteen most recent months.

Search Words - Displays information for each search word about number of occurrences, labeled as hits in the report. Referrer information must be in the log file for this report to work. Summary uses built-in knowledge of major search engines to extract visitor's search strings that resulted in them visiting your site. This report indicates the number of usages of each individual word, parsed out of the original search string, observed. This list will not be completely comprehensive, as not every search engine provides this information, but it should be representative.

Shows words, used in searches, that were effective at getting visitors to your site. You can use this report to see which words search engines are most effectively indexing your site under. This list can give you some insight into what words are important to your visitors. Words that you think are important that don't appear on this list may need to be made more prominent on your site.

Search Words by Goals - Shows search words, sorted by the number of visits that contain a request that matches the Goal pattern. For instance if you have the Goal pattern configured to indicate a download of your demo, this report would show which search words brought visitors who download your demo.

Once your goal has been properly defined this report shows search words that are effective at getting you the visitors you want. For example, some search words may be very good at getting you visitors but those visitors don't buy anything. While another word might get you visitors that are ready to buy. You can use this information to fine-tune which words you should make most prominent at your site.

Search Words by Goal Twos - Shows search words, sorted by the number of visits that contain a request that matches the Goal Two pattern. For instance if you have the Goal Two pattern configured to indicate a download of your demo, this report would show which search words brought visitors who download your demo.

Once your goal has been properly defined this report shows search words that are effective at getting you the visitors you want. For example, some search words may be very good at getting you visitors but those visitors don't buy anything. While another word might get you visitors that are ready to buy. You can use this information to fine-tune which words you should make most prominent at your site.

Search Words by Value - Shows search words sorted by the value of the visits that were referred by a search including that word about percent of total value, value, goals, goals percent of hits and hits. Referrer information must be in the log file for this report to work. Summary uses built-in knowledge of major search engines to extract visitor's search strings that resulted in them visiting your site. This report indicates the number of usages of each individual word, parsed out of the original search string, observed. This list will not be completely comprehensive, as not every search engine provides this information, but it should be representative.

Once a value has been properly configured this report shows search words that are effective at getting you the visitors that are valuable. For example, some search words may be very good at getting you visitors but those visitors may only be interested in your less expensive products. While a more properly targeted search word will get you visitors that are ready to spend more money.

Search Phrases - Displays information for each search phrase about number of occurrences, labeled as hits in the report. Referrer information must be in the log file for this report to work. Summary uses built in knowledge of major search engines to extract search strings used by visitors that resulted in them coming to your site. This report indicates the number of usages of each search string observed. This list will not be completely comprehensive, as not every search engine provides this information, but it should be representative.

Shows phrases, used in searches, that were effective at getting visitors to your site. You can use this report to see which phrases visitors are using to find your site. This list can give you some insight into what phrases are important to your visitors.

Search Phrases by Goals - Shows search phrases sorted by the number of visits which requested a goal that were referred by a search for that phrase about goals, goals percent of hits, hits, and average number of steps in the visits. Referrer information must be in the log file for this report to work. Summary uses built-in knowledge of major search engines to extract visitor's search phrases that resulted in them visiting your site. This report indicates the number of usages of each phrase observed. This list will not be completely comprehensive, as not every search engine provides this information, but it should be representative.

Once your goal has been properly defined this report shows search phrases that are effective at getting you the visitors you want.

Search Phrases by Goal Twos - Shows search phrases sorted by the number of visits which requested goal two that were referred by a search for that phrase about goals, goals percent of hits, hits, and average number of steps in the visits. Referrer information must be in the log file for this report to work. Summary uses built-in knowledge of major search engines to extract visitor's search phrases that resulted in them visiting your site. This report indicates the number of usages of each phrase observed. This list will not be completely comprehensive, as not every search engine provides this information, but it should be representative.

Once your goal has been properly defined this report shows search phrases that are effective at getting you the visitors you want.

Search Phrases by Value - Shows search phrases sorted by the value of the visits that were referred by a search for that phrase about percent of total value, value, goals, goals percent of hits and hits. Referrer information must be in the log file for this report to work. Summary uses built-in knowledge of major search engines to extract visitor's search phrases that resulted in them visiting your site. This report indicates the number of usages of each phrase observed. This list will not be completely comprehensive, as not every search engine provides this information, but it should be representative.

Once a value has been properly configured this report shows search phrases that are effective at getting you the visitors that are valuable.

Daily Search Phrases - Displays information for each search phrase; on hits in total and for each of the eight most recent days.

Weekly Search Phrases - Displays information for each search phrase; on hits in total and for each of the fourteen most recent weeks.

Monthly Search Phrases - Displays information for each search phrase; on hits in total and for each of the fourteen most recent months.

New Search Phrases - Shows search phrases by most recent first occurance.

Search Engines by Search Phrase - Displays information for each search engine, separately for each search phrase, about the number of times that phrase was used at that search engine to locate your site, labeled as hits in the report. Referrer information must be in the log file for this report to work.

For each search phrase this report shows how effective each search engine was at getting visitors to your site. Different search engines will be more effective at different phrases because they each have different methods of indexing. You can use this report as a guide to fine-tuning your site for each individual search engine.

Entry Points by Search Phrase - For each search phrase, shows the visit entry points of the visits referred by that search phrase. This report must be enabled as a "High memory usage report to calculate" on the Memory Configuration page. This report is only available in Summary Plus, SP Lite, and SP.

Search Phrase/Engine Table - Displays a table of the top ten search engines and the top fifty search phrases showing the number of times the given search phrase was used at that search engine to locate your site. Referrer information must be in the log file for this report to work.

Refers To - Displays information for each referring domain showing all of the local pages they refer to (the entry point of the visit). Referrer information must be in your log file for this report to work. Up to 12 referred to pages will be displayed. An attempt is made to provide the 12 most commonly referred to pages. The results are not exact when there are more than 12, but should be representative.

Refers To (Complete) - Displays information for each referring domain showing all of the local pages they refer to (the entry point of the visit). Referrer information must be in your log file for this report to work. This report must be enabled as a "High memory usage report to calculate" on the Memory Configuration page. This report is only available in Summary Plus, SP Lite, and SP.

Referred From - Displays a list of pages with the top referring domains that link to that specific page. Referrer information must be in your log file for this report to work. Up to 12 referring domains will be displayed. An attempt is made to provide the 12 most commonly referring domains. The results are not exact when there are more than 12, but should be representative.

This report shows which external site referred visitors to individual pages of your website.

Referred From (Complete) - Displays a list of pages with the referring domains that link to that specific page. Referrer information must be in your log file for this report to work. This report must be enabled as a "High memory usage report to calculate" on the Memory Configuration page. This report is only available in Summary Plus, SP Lite, and SP.

 

Visitors

Top Level Domains - Displays information for each top level domain that visitors came from about hits and data transferred (bytes). By clicking on the domain name in the Top Level Domain column you can display a list of all the hosts accessing your site that are in that domain. The top level domain is the last component of a domain name. For example in the domain name "summary.net" the top level domain is "net".

This report shows you which countries your visitors are coming from. It's impossible to know how much traffic is coming from the US because the US usually uses .com and .net and other countries also use .com and .net. The numbers for countries other than the US are almost always proportionate to what the real number is.

Domain name information will only be available if either your web server or Summary is set to do DNS lookups. Otherwise you will only get numeric IP addresses. Even when DNS lookups are turned on, not all IP addresses can be converted to domain names. The addresses which can not be converted are referred to as "unresolved addresses".

Most top level domains correspond to the country in which the owner of the domain name is located, for example "jp" is used for Japan. There are also several top level domains that reflect the role of the owner, for example "com" is used for commercial organizations, although this has become one of the most overused of the top level domains and is often used for other purposes.

Countries (Using GeoIP) - Displays information for each country that visitors came from about hits and data transferred (bytes). Countries are determined using the MaxMind GeoLite or GeoIP Country, Region, or City databases. Summary includes the Maxmind GeoLite Region database. For the highest possible accuracy you can purchase the GeoIP Region database from MaxMind. Numeric IP addresses must be available in the log entries for the country to be determined this way.

Regions of the World - Displays information for each region of the world that visitors came from about hits, pages, and data transferred (bytes). By clicking on the region name in the Region column you can display a list of all the top level domains accessing your site that are in that region. Several top level domains, such as "net", are used in several regions of the world. Summary counts these domains as part of North America.

Regions (Using GeoIP) - Displays information for each region of the world that visitors came from about hits, pages, and data transferred (bytes). Regions are determined using the MaxMind GeoLite or GeoIP City, Region, or Country databases. Summary includes the Maxmind GeoLite Region database. For the highest possible accuracy you can purchase the GeoIP Region database from MaxMind. Numeric IP addresses must be available in the log entries for the region to be determined this way.

State/Province (Using GeoIP) - Displays information for each US State and Canadian Province that visitors came from about hits, pages, and data transferred (bytes). States/Provinces are determined using the MaxMind GeoLite or GeoIP Region or City databases. Summary includes the Maxmind GeoLite Region database. For the highest possible accuracy you can purchase the GeoIP Region database from MaxMind. State/Province determination is dramatically better with the GeoIP database. Numeric IP addresses must be available in the log entries for the State/Province to be determined.

City (Using GeoIP) - Displays information for each city visitors came from about hits, pages, and data transferred (bytes). Cities are determined using the MaxMind GeoLite or GeoIP City database. Summary does not come with either of these. Numeric IP addresses must be available in the log entries for the city to be determined.

For the highest possible accuracy you can purchase the GeoIP City database from MaxMind. Alternatively, you can download the free GeoLite City database from MaxMind. City determination is dramatically more accurate with the GeoIP City database. Once you get the database from MaxMind, name the database "GeoIPCity.dat", place it in Summary's config folder, and restart Summary.

Visitors ISPs - Displays information for each ISP about pages, hits, and data transferred (bytes).

Domain Report - Displays information for each second, or in some cases third, level domain about hits and data transferred (bytes). The domains listed generally correspond to internet service providers, companies and organizations. The second level domain consists of the last two components of the domain name. For example in the domain name "1cust107.tnt1.krk1.da.uu.net" the second level domain would be "uu.net. In some cases the third level domain name will be used. This is primarily for countries that reserve second level domains for roles such as "co.uk", which specifies commercial in the United Kingdom. Another place third level domains will be used is "aol.com" which covers such a large portion of network users that the third level names are used. Domain name information must be present, see Top Level Domains, just above, for a discussion of DNS lookups. By clicking on the domain name in the Domain column you can display a list of all the hosts accessing your site that are in that domain.

This report generally shows you which ISP or company your visitors are coming from. Large companies are often their own ISPs. "(Unknown)" shows up because Summary has not yet attempted to lookup the IP address, DNS lookups are disabled in Summary, or the host was expired before DNS lookups took place. "(Unresolved)" shows up when the visitor's IP address couldn't be looked up. This might happen if they didn't have a valid DNS entry or if there was some kind of network error during the lookup.

Host Report - Displays information for each host accessing your site about hits, data transferred (bytes), and visits. The domain name is displayed if known, otherwise the numeric IP address is shown.

A host may represent zero, one, or more people. Some hosts are web robots, automated programs running without human intervention. Other hosts are proxy servers that access your site on behalf of many different people.

Sometimes a single host will access your site an unusually large number of time creating problems. You can check here to see if a particular host has an unreasonably high number of requests.

Hosts byBytes - Displays information for each host accessing your site about data transferred (bytes), hits, errors, and visits. The domain name is displayed if known, otherwise the numeric IP address is shown.

Sometimes a single host will access your site an unusually large number of time creating problems. You can check here to see if a particular host has an unreasonably high number of bytes transferred.

Hosts with IP Addr - Displays information for each host accessing your site about hits, data transferred (bytes), and visits. The domain name is displayed if known, otherwise the numeric IP address is shown. The original IP address from the log file is also shown, if there was one.

Peak Daily Visits - Displays information for days sorted by visit counts. Includes information for each day about visits, unique hosts, hits, data transferred (bytes), and a bar chart of visits.

This report shows you which days had the most visits. This might be because you got mentioned in a news item that had a link to your site on that day.

Language - Displays the number of visitors accessing your site that have their browser or operating system configured to use each language. Special Javascript code must be inserted into your HTML code for this report to work. For more information about installing the Javascript code click here.

Browser Brands - Displays information for each brand of browser about visits, hits, and data transferred (bytes). Browsers are determined from the agent string, which must be present in the log file for this report to work.

Browser Versions - Displays information for each major version of browsers about visits, hits, and data transferred (bytes). Browsers are determined from the agent string, which must be present in the log file for this report to work.

Browsers Report - Displays information for each browser about visits and which platforms the browser was running on. Popular browsers are listed by their major version numbers, while less common browsers don't list version information. This report only lists known browsers, robots are not shown. Browsers are determined from the agent string, which must be present in the log file for this report to work.

Agents Report - Displays information for each agent about visits, hits, data transferred (bytes), and a mini-graph of requests over the last 30 days. Agents might be browsers used by your visitors to access your site, or they might be robots. Agent information must be present in your log files for this report to work.

This report shows you what browsers your visitors are running. This is useful to know what kind of HTML you can use and how Netscape is doing vs. Microsoft this month.

Window Width
Window Height
- Displays information on the percentage of visitors accessing your site that have a window width/height of a certain size. Special Javascript code must be inserted into your HTML code for this report to work. For more information about installing the Javascript code click here.

This report helps you see what browser window width/height your visitors are using. This will help when you are laying out your pages.

Javascript - Displays the percentage of visitors accessing your site that have Javascript enabled in their browser. Special Javascript code must be inserted into your HTML code for this report to work. For more information about installing the Javascript code click here.

Java - Displays the percentage of visitors accessing your site that have Java enabled in their browser. Special Javascript code must be inserted into your HTML code for this report to work. For more information about installing the Javascript code click here.

Cookies - Displays the percentage of visitors accessing your site that have cookies enabled in their browser. Browsers which prompt on each cookie will be reported as enabled. Special Javascript code must be inserted into your HTML code for this report to work. For more information about installing the Javascript code click here.

Plugins Installed - Displays the percentage of reporting visitors accessing your site that have various plugins installed. This information is only reported for Netscape browsers. Special Javascript code must be inserted into your HTML code for this report to work. For more information about installing the Javascript code click here.

Computer Report - Displays information for each operating system about visits, hits, data transferred (bytes), and a mini-graph of requests over the last 30 days. The operating system is determined from the agent string, which must be present in the log file for this report to work.

Platform Report - Displays information for each computer or operating system version about visits, hits, data transferred (bytes), and a mini-graph of requests over the last 30 days. Platforms are determined from the agent string, which must be present in the log file for this report to work.

This report tells you what operating system your visitors are running. This is particularly useful if you want to take advantage of features only available on specific operating systems. Platforms generally correspond to the combination of both visitor's hardware and operating system used to run the browser to view your site.

Screen Size - Displays information about the screen size that your viewers are using to access your sites. Special Javascript code must be inserted into your HTML code for this report to work. For more information about installing the Javascript code click here.

Color Depth - Displays information on the color depth that your viewers are using to access your sites. Special Javascript code must be inserted into your HTML code for this report to work. For more information about installing the Javascript code click here.

Transfer+Rate+in+Bits/Sec - Displays a histogram of the number of hosts in each range of connection (modem) speed. The Range column shows the range of the number of bits per second and the Count column shows the number of hosts with a connection speed in that range. This report requires that the connection time be in the log. While the results are fairly approximate, traffic on the server's internet connection, network buffering, overall internet traffic levels, and timing accuracy can all affect the results.

Many servers do not log the information necessary to create this report. More requests will be from a high speed connection because of the following factors. When you measure the speed of a visitor using a proxy server you are measuring the speed of the proxy server and not the speed of the connection the visitor is using. For instance, AOL users will seem to have very fast connection speeds because of the proxy servers even if they are not connecting at a high speed individually. Also, most people access the internet from work where they have a high speed connection even though they may also connect from home where they have a slower connection. People with high speed connections access the web more, per person, than people with low speed connections.

Known Robots - Displays information for each known web robot accessing your site about visits, hits, data transferred (bytes), date of the most recent visit, and a mini-graph of requests over the last 30 days.

Web robots are used for several purposes, such as search engine indexing robots, link checkers, e-mail address extractors, and update watchers. Web robots are determined from the agent string, which must be present in the log file for this report to work. Only web robots listed in Summary's internal database are reported.

Possible Robot Hosts - Displays information for each host which accessed the '/robots.txt' file. Information includes hits, visits, and bytes transferred. The '/robots.txt' file is normally accessed by web robots in order to determine which files at your site they are allowed to access.

It's impossible to know whether any given visit is a person or a robot. Some robots are very good at disguising themselves as visitors. This report will only show you robots that follow the "standards for robots exclusion". Very rarely a human person may be included in this report because they accessed /robots.txt.

Robot Agents - Shows known and likely robots listed by visits. Displays visits, hits, bytes, and first date they appear in the log files.

Robots by Bytes - Shows known and possible robots listed by data transferred (bytes). Displays bytes, visits, hits, and first date they appear in the log files.

Crawl Dates by Request - Shows the most recent date that each indexing robot crawled any given page. There is often a delay between when an indexing robot crawls a page and when the associated search engine(s) update their results. Many indexing robots provide information to several different search engines. This report must be enabled as a "High memory usage report to calculate" on the Memory Configuration page. This report is only available in Summary Plus, SP Lite, and SP.

Crawl Dates by Search Indexer - Shows the most recent date that indexing robots crawled each page. There is often a delay between when an indexing robot crawls a page and when the associated search engine(s) update their results. Many indexing robots provide information to several different search engines. This report must be enabled as a "High memory usage report to calculate" on the Memory Configuration page. This report is only available in Summary Plus, SP Lite, and SP.

 

Bandwidth

Peak Hourly Bandwidth - Displays information for each hour about hits, data transferred (bytes), visits, and unique hosts. The number of hours for which information is available is controlled by the "Number of hours to keep hourly statistics on" configuration setting.

This report tells you when you had the most traffic on your website in terms of bytes. This report shows you the average BPS (Bits Per Second) during the hour. The instantaneous BPS is typically 3 times as high as the hourly average, so if the BPS is above one third of the speed of your internet connection, you are probably saturating your internet connection at some point during the hour.

Peak Daily Bandwidth - Displays information for each day about hits, data transferred (bytes), visits, and unique hosts. The number of days for which information is available is controlled by the "Number of days to keep daily statistics on" configuration setting.

This report shows you which day had the most data transferred. This can be useful for estimating future bandwidth requirements.

Requests by Bytes - Displays information for all requests about data transferred (bytes), average bytes per day, recent bytes per day, and hits.

This report shows you which specific content is using most of your bandwidth. If you are having bandwidth problems you might want to trim the size or eliminate the highest bandwidth items (if possible).

Requests Over Time by Bytes - Displays information for all requests about data transferred (bytes), average bytes per day, recent bytes per day, a mini-graph of requests over the last thirty days for each request, and hits.

This report shows you which specific content is using most of your bandwidth. By looking at the mini-graphs you can see if specific requests were using extra bandwidth on particular days.

Directories by Bytes - Shows information for each directory, sorted by the number of bytes of data transferred from that directory.

This report shows you which parts of your site are responsible for the most bandwidth usage.

Bytes by File Type - Displays information for each file name extension about hits and data transferred (bytes). The file name extension is taken from the last component of the full request path. For example the extension for "/pages/home/index.html" would be "html".

This report shows you which kinds of files are responsible for most of your bandwidth usage.

Sub-Reports by Bytes - Shows the number of bytes of data transferred for each sub-report. The configuration name and password are required to access this report.

Monthly Bytes by Sub-Report - Shows the number of bytes of data transferred for each of the last fourteen months, for each sub-report. The configuration name and password are required to access this report.

Transfer Size in Bytes - Displays a histogram of the number of hits in each range of bytes transferred in a single request. The Range column shows the range of the number of bytes transferred and the Count column shows the number of hits with a bytes transferred in that range.

This report shows how many requests there were of each size and the total bandwidth used by request of that size.

Transfer Duration - Displays a histogram of the number of hits in each range of time to transfer a single request in tenths of a second. The Range column shows the range of tenths of a second to complete the transfer and the Count column shows the number of hits with a time in that range. This report requires that the connection time be in the log.

Few servers log this information. Generally, the servers that do log the total time from when an object is first requested until all of the data has been transferred. If the connection is directly to an end users machine this is more or less equal to their internet connection speed. If the connection is through a proxy machine (AOL users for example) this would indicate the speed of the proxy machine's connection and not tell you anything about the end user. There is no way to distinguish between those two cases so the report will always report on a mixture of the two of them.

 

Paths

Paths by Source - Displays information for each page request about which local pages referred visitors to this one. Referrer information must be in your log file for this report to work.

For each page in your site this report shows which pages visitors went to next.

Paths by Destination - Displays information for each page request about which local pages visitors went to after this one. Referrer information must be in your log file for this report to work.

For each page in your site this report shows which page visitors were on before this one.

Visit Paths - Shows the number of visits making a specific sequence of requests during the visit. When the item ". . ." is present, it represents one or more additional requests, that are not listed. Paths with more than four steps are combined into groups where the first three steps and the last step match. Any sequence of intermediate steps are ignored, and are displayed as ". . .".

Images Loaded - Shows the images loaded by each page, allowing you to see how often each image was loaded for that specific page.

This report is helpful telling you which graphics got loaded by the page. It also helps you to find out how many visitors are leaving or stopping the page loading before it completes.

You can also see that not all visitors load graphics. Some percentage of your visitors are robots which don't load graphics. Some AOL proxy clusters assign the page loading to one machine and the graphics loading to another machine which will, therefore, not appear as the same visit and it will look like the visit isn't loading graphics.

Where Images are Loaded - For each graphic in your site, this report shows which pages requested that image.

First Image Loaded - Shows the image most frequently loaded by each page, allowing you to see about how often the page was allowed to load images.

Fan In/Out - Shows which pages lead to the current page and which pages were visited next. This report is based on referrer information, which is not provided by most robots or by Flash animations.

 

General

Overview - Displays an overview of most of the information available from Summary. This is a great place to start for most questions about your web site. This report is also an excellent springboard for more detailed investigations.

For more information about the individual items, see the documentation for the corresponding report.

Program Status - Displays information about the overall status of log processing and memory use for the report database. You should make sure you have at least as much physical RAM on the machine Summary is running on as the "Memory Used" item indicates Summary is using. If "Corrupt log lines" is higher than a few percent of the total "Log file lines" Summary may be having trouble parsing your log files. "Skipped log lines" indicate lines that are normal part of your log file which don't contain log entries. "Filtered log entries" indicate log entries excluded because of settings on the Filtering configuration page or a date range set on the Time Units configuration page. "Not in any report" shows log entries which were not included in any subreport.

Log Files - Displays information for each of the log files included in the report. When "Always use folder name as domain name" is on, this report will only show log files associated with the current sub-report. Otherwise, Summary can't tell which log files go with which sub-report and will show all of them.

By checking the First Hit and Latest Hit columns you can see the date range covered by log entries and each individual log file. This is a quick way to check if the log files contain information that you think they should. If Parse Errors is more than a few percent of Lines, Summary may be having problems parsing your log file. Occasional parse errors are not unusual. Clicking on a non-zero number in the Parse Errors column will take you to a report of the first 100 log entries that could not be parsed.

Log Details - Displays information for each of the log files included in the report. When "Always use folder name as domain name" is on, this report will only show log files associated with the current sub-report. Otherwise, Summary can't tell which log files go with which sub-report and will show all of them.

Skipped log lines indicate lines that are a normal part of your log file which don't contain log entries. Filtered log entries indicate log entries excluded because of settings on the Filtering configuration page or a date range set on the Time Units configuration page. Not in any Report shows log entries which were not included in any subreport.

Physical Servers - Displays information for each physical server about hits and data transferred (bytes). The physical server name must be present in the log file, or derived from the log subfolder names, for this report to work.

If your site is served from a cluster of machines, Summary can be configured to show totals for each physical machine in this report.

Overview of Sub-Reports - Shows totals for each sub-report. The configuration name and password are required to access this report.

Sub-Report Metrics - Shows totals for each sub-report. The configuration name and password are required to access this report.

Sub-Report Visits - Shows totals for each sub-report. The configuration name and password are required to access this report.

 

Details

Authorized Users - Displays information for each authorized user name about hits and data transferred (bytes). The authentication user name must be in the log file for this report to work. Most web transactions are not authenticated and will not have a user name. When some portion of your web server is restricted, requiring a name and password, the name supplied by the visitor will appear in this report.

Auth Users by Bytes - Displays information for each authorized user name about data transferred (bytes) and hits. The authentication user name must be in the log file for this report to work.

Requests by Auth User - Displays information for each authorized user name about what content they requested and how many times they made each request. Authenticated user names must appear in the log file and this report must be enabled as a "High memory usage report to calculate" on the Memory Configuration page in order for it to work. This report is only available in Summary Plus, SP Lite, and SP.

Auth Users by Request - Displays information for each request about which authorized users requested it and how many times they made each request. Authenticated user names must appear in the log file and this report must be enabled as a "High memory usage report to calculate" on the Memory Configuration page in order for it to work. This report is only available in Summary Plus, SP Lite, and SP.

Request Method - Displays information for each HTTP method about hits and data transferred (bytes). The method must be present in the log file for this report to work. The "GET" method is the most common, indicating a normal request for a file. The "HEAD" method indicates a request for just the header information, such as file modified date and file size. Corrupt requests sometimes have unusual, invalid, methods.

Protocol - Displays information for each HTTP protocol about hits and data transferred (bytes). The protocol must be present in the log file for this report to work. The protocol is usually "HTTP/1.0" or "HTTP/1.1". Corrupt requests sometimes have unusual, invalid, protocol.

Result/Status Codes - Displays information for each HTTP response status code about hits and data transferred (bytes). The status code must be present in the log file for this report to work. The status code 200 indicates a normally completed transfer. The status code 206 indicates a successful request for a portion of a document. These are most commonly a result of the Acrobat PDF plugin which attempts to only fetch the portion of the document which fits on the screen. The status codes 301 and 302 and 303 indicate a "redirect" response, pointing the browser to a different URL. The status code 304 indicates a browser or proxy cache checking to see if a document has changed when the document has not actually changed. The 401 status code indicates that the visitor is not authorized to view this data. The 404 status code indicates that the requested entity was not found. The 500 status code indicates a problem internal to the server.

Agent Strings - Displays information for each agent about hits and data transferred (bytes). The agent string must be present in the log file for this report to work. Agent strings are supplied by the web browser, or robot, to indicate which program is acting as an agent for the visitor for this request. There is often additional information possibly including version number, operating system and/or hardware platform, language, international vs. USA encryption support, etc.

The Browser and Platform reports are created from information provided in the agent string. This report shows the agent string as received from the browser, except that Summary removes any proxy status information which may have been appended to the end.

Many browsers pretend to be other browsers, for example Microsoft Internet Explorer will normally indicate that it is Netscape Navigator and then provide additional indications in a different place that it is not, as in this example "Mozilla/4.0 (compatible; MSIE 4.01; Windows 95)". The leading "Mozilla" is nominally an indication that this is Netscape Navigator. The "compatible; MSIE 4.01;" indicates that it is in fact Microsoft Internet Explorer. "Windows 95" indicates the operating system under which it is running. Not all browsers and robots are so helpful; a few provide completely false information.

Language Codes - Displays the number of visitors accessing your site that have their browser or operating system configured to use each language. Special Javascript code must be inserted into your HTML code for this report to work. For more information about installing the Javascript code click here.

Local Search Words - Displays information for each search word about number of occurrences, labeled as hits in the report. This report indicates the number of usages of each individual word, parsed out of the original search string, observed. You can configure which CGI argument is parsed for search words/phrases by setting "Local search tag" on the Details configuration page. This report is only available in Summary Plus, SP Lite, and SP.

If you have a search engine within your site this report shows the search words used by visitors to find content on your site.

Local Search Phrases - Displays information for each search phrase about number of occurrences, labeled as hits in the report. This report indicates the number of usages of each search string observed. You can configure which CGI argument is parsed for search words/phrases by setting "Local search tag" on the Details configuration page. This report is only available in Summary Plus, SP Lite, and SP.

If you have a search engine within your site this report shows the search phrases used by visitors to find content on your site.

Virtual Domains - Displays information for each virtual domain that occurs in the sub-report about total hits and data transferred (bytes). Virtual domain names must be in your log file for this report to work. The virtual domain name is normally the domain name of the server as requested by the visitor. This might be a domain name or a numeric IP address or a combination of the two depending on how Summary and your server are configured.

This report can be used to debug subreport configuration. In a subreport that includes all log entries this report will show what domain names Summary is actually picking up that you can use in the Domains to include in this Subreport configuration field. More information on this can be found in the Virtual Domain Configuration chapter.

Virtual Domains by Bytes - Displays information for each virtual domain, listed by bytes transferred, that occurs in the sub-report about total data transferred (bytes) and hits. Virtual domain names must be in your log file for this report to work. The virtual domain name is normally the domain name of the server as requested by the visitor. This might be a domain name or a numeric IP address or a combination of the two depending on how Summary and your server are configured.

CGI Arguments - Displays information for each CGI program, for each of it's arguments about hits and data transferred (bytes). CGI arguments must be in your log file and the "Create CGI/Search argument report" configuration option must be checked for this report to work. The portion of the request after a '?' is considered a series of arguments to a CGI program. This list is split on '&' characters and each item is listed separately. They will typically consist of field names and values separated by a '=' character. Sites that use unique arguments to CGI's on every request will result in this report taking a large amount of memory and might not provide much useful information.

CGI Tags - Displays information for each CGI tag about hits and how many unique values occured. CGI arguments must be in your log file and the "Create CGI/Search argument report" configuration option must be checked for this report to work. This report is only available in Summary Plus, SP Lite, and SP.

CGI Tags and Values - Displays information for each CGI tag about how many unique values occured and lists each value and how many hits it recieved. CGI arguments must be in your log file and the "Create CGI/Search argument report" configuration option must be checked for this report to work. This report is only available in Summary Plus, SP Lite, and SP.

Cookie Report - Displays information for each cookie received, along with a request, about hits and data transferred (bytes). Cookie data must be in your log file and the "Create cookie report" configuration option must be checked for this report to work. Cookies are returned along with the request when you have previously indicated to the web browser that they should be. Most sites do not use cookies and many browsers have been set not to return them even if requested to do so. Sites that supply unique cookies along with every request will result in this report taking a large amount of memory and might not provide much useful information.

Campaigns Report - Displays information for each campaign about number of occurrences, labeled as hits in the report. Campaign tracking tag must be configured for this report to work. Query string information must be in the log file for this report to work. Tracking tags can be used to gather information about visits that come from paid advertisements. This report is only available in Summary Plus, SP Lite, and SP.

Campaigns by Goals - Displays information for each tracking tag sorted by the number of visits which requested a goal that had a hit with that tag about number of occurrences, labeled as hits in the report. Visit tracking tag must be configured for this report to work. Query string information must be in the log file for this report to work. Tracking tags can be used to gather information about visits that come from paid advertisements. This report is only available in Summary Plus, SP Lite, and SP.

Campaigns by Goal Twos - Displays information for each tracking tag sorted by the number of visits which requested a goal two item that had a hit with that tag about number of occurrences, labeled as hits in the report. Visit tracking tag must be configured for this report to work. Query string information must be in the log file for this report to work. Tracking tags can be used to gather information about visits that come from paid advertisements. This report is only available in Summary SP Lite, and SP.

Campaigns by Value - Displays information for each tracking tag sorted by the value of the visits which had a hit with that tag about number of occurrences, labeled as hits in the report. Visit tracking tag must be configured for this report to work. Query string information must be in the log file for this report to work. Tracking tags can be used to gather information about visits that come from paid advertisements. This report is only available in Summary Plus, SP Lite, and SP.

Daily Campaigns - Displays information on visits, for each tracking tag, in total and for each of the eight most recent days.

Weekly Campaigns - Displays information on visits, for each tracking tag, in total and for each of the fourteen most recent weeks.

Monthly Campaigns - Displays information on visits, for each tracking tag, in total and for each of the fourteen most recent months.

 

Custom

Goals - Displays information for requests that match your chosen pattern, configured as "Requests to count as Goal". Displays recent hits, hits, and a mini-graph of requests over the last 30 days.

The goal should be configured to a request or set of requests which indicate that your most important outcome has occurred. Use this report to check that the correct requests are being counted as the goal.

Goal Twos - Displays information for requests that match your chosen pattern, configured as "Requests to count as Goal Two". Displays recent hits, hits, and a mini-graph of requests over the last 30 days. This report is only available in Summary SP Lite, and SP.

The goal should be configured to a request or set of requests which indicate that your most important outcome has occurred. Use this report to check that the correct requests are being counted as the goal.

Featured - Displays information for requests that match your chosen pattern, configured as "Requests to count as Featured". Displays recent hits, hits, and a mini-graph of requests over the last 30 days.

This report displays a subset of all the requests made to your server. It has no specific correspondence with advertising, although you can set it up that way if you want.

Monthly Featured - Displays information on hits, for each featured request, in total and for each of the fourteen most recent months.

User One Requests
User Two Requests
User Three Requests
User Four Requests
User Five Requests
User Six Requests
User Seven Requests
User Eight Requests - Displays information for requests that match your chosen pattern, configured as "User filter one" through "User filter eight". Displays recent hits, hits, and a mini-graph of requests over the last 30 days. The first two user reports are only available in Summary Plus, SP Lite, and SP. The other six user reports are only available in Summary SP Lite and SP.

These reports can be configured to display an interesting subset of your requests. The User filter one through User filter eight settings can also be configured for use with data types other than requests, in which case these reports might not be useful.

Requests One
Requests Two
Requests Three - These three reports all report on requests. The set of columns appearing, sort order, and filtering are configurable.

Although all reports are user configurable, extra report slots are provided here to allow you to have more different reports in the major categories than there are reports already provided.

Referrers One
Referrers Two - These two reports both report on referrers. The set of columns appearing, sort order, and filtering are configurable.

Although all reports are user configurable, extra report slots are provided here to allow you to have more different reports in the major categories than there are reports already provided.

Referring Domains - Displays information on domains that refer visitors to your site. The set of columns appearing, the sort order, and the filtering are all configurable.

Although all reports are user configurable, extra report slots are provided here to allow you to have more different reports in the major categories than there are reports already provided.

 

Tools

Manual - Displays the manual for Summary.

Configuration - Takes you to the configuration pages. See the Configuration chapter of the manual for more information.

Modem Proxy - This feature displays your web site, but slowed down to approximately 56K modem speeds. It allows you to see approximately how your site appears through a regular dial-up internet account. This feature is only available in Summary Plus, SP Lite, and SP. This is only useful if your connection to your server is faster than 56K modem speed. The web site displayed is based on the "Preferred domain name" configured for the current sub-report.

Search Logs - Does a search through the raw log files for log entries matching each of the lists of patterns you provide. This feature is only available in Summary Plus, SP Lite, and SP. Displays all matching log file entries. Searching is done on the raw log files each time, so it may take some time to produce results.

This feature can be used in many ways. For example, it can be used to find an exact sequence of requests made by a specific host or locate the host making a specific illegal request. Note: if your log files are large the searching process can take quite a long time.

Process Logs - This will initiate a log processing run, if one is not already in progress. During processing, Summary will display reports with incomplete information, based on how far it has read into the log file(s).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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