Re: [Summary-Talk] User cannot connect to :9000 port

[Dave Miller <dave@xxxxxxxxxxxxxxxx>]

I believe you are right, all signs point to a new firewall. The client was
able to connect to stats at home PC. Funny, client is an IS Director that
doesn't understand firewalls, go figure.

Dave 

> From: "Cameron Bales .:." <cameron@tantramar.com>
> Reply-To: summary-talk@lists.summary.net
> Date: Thu, 15 May 2003 07:32:47 -0500
> To: summary-talk@lists.summary.net
> Subject: Re: [Summary-Talk] User cannot connect to :9000 port
> 
>> I have a user who cannot connect their Summary account at
>> www.theirdomain.com:9000
>> 
>> They could hook up until about a month ago. I am trying to figure out why
>> they cannot hook up. They get an error "page not found."
>> 
>> Could this be a firewall issue or a security issue like the network will
>> not
>> let users hook up to a port? Any other causes I am overlooking?
> 
> Hi Dave.
> 
> I suspect a new firewall.
> 
> Can other clients connect to www.otherdomain.com:9000, and can the
> client in question connect to www.theirdomain.com?
> 
> Good luck.
> 
> Cameron .:.
> -- 
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> Tantramar Interactive Inc.
> http://www.TantramarInteractive.com/
> 16 Lorne St., Unit 3, Sackville, NB  E4L 3Z7
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