Re: [Summary-Talk] After waiting one week Summary not tabulating

[George Priggen <gp@xxxxxxxxxxx>]

Jason -

The problem referred to below still persists.  I am about ready to send 
you
the config file.  Are you ready to take a look at the problem?

Thanks,

George

> From: Jason Linhart <jason@summary.net>
> Reply-To: summary-talk@lists.summary.net
> Date: Mon, 21 Apr 2003 15:45:32 -0400
> To: <summary-talk@lists.summary.net>
> Subject: Re: [Summary-Talk] After waiting one week Summary not tabulating
> 
> The General:Program Status report can be found in the Report Menu. The
> General section is down on the bottom left and the Program Status report
> is the second report in that section. That report will display download
> errors if there were any. The message would be at the end of the Log
> processing section of the report, above the Memory Usage section on a
> line that starts "Download status:".
> 
> It is possible that your FTP server is returning incorrect modification
> dates or file sizes for the files. That seems unlikely as all of the
> popular FTP servers are known to either report the correct information or
> to say that they don't support that option. Do you know which FTP server
> software is running on the machine you are downloading from?
> 
> The best way for me to figure out what is happening is to try it here. To
> do that I will need a copy of your "summary.conf" file, located in
> Summary's config folder. If you do choose to send that to me please be
> sure to send it to me directly and not to the list.
> 
> Jason
> 
> 
> On 4/21/03 3:11 PM George Priggen (gp@design4.com) wrote:
> 
>> Just tried the downloading of logs again after a month and the same
>> problem occurs as mentioned last time.  If I wait more than a day I
>> have to empty the logs out and start from scratch.
>> 
>> You suggested checking General:Program status report.  Where is this?
>> 
>>> From: Jason Linhart <jason@summary.net>
>>> Date: Wed, 26 Feb 2003 18:15:45 -0500
>>> 
>>>> From what you are saying it sounds like there was a problem downloading
>>> the logs. Summary can abort the log downloading in the middle if there is
>>> an error (such as a lost connection), and then succeed on a subsequent
>>> attempt. It might not have mattered that you deleted the downloaded logs,
>>> only that you ran Summary log processing again and it tried the
>>> downloading again and it happened to work the second time.
>>> 
>>> If this happens again you should take a look at the General:Program
>>> Status report and see if any downloading errors are reported there. You
>>> can also try processing the logs again without deleting the downloaded
>>> logs and see if that works.
>>> 
>>> On 2/26/03 4:28 PM George Priggen (gp@design4.com) wrote:
>>> 
>>>> See comments below
>>>> 
>>>>> From: Jason Linhart <jason@summary.net>
>>>>> Date: Wed, 26 Feb 2003 10:26:08 -0500
>>>>> 
>>>>> If entire days are missing (showing up as zeros) you should take a look
>>>>> at the General:Log Files report to see if Summary is seeing all of your
>>>>> log files or not, and if it is what dates it thinks they cover.
>>>> 
>>>> Not sure that I can do this now because I deleted all the downloaded log
>>>> files and restarted Summary and then everything was fine.
>>>>> 
>>>>> When you say "delete the log files", what exactly were you deleting?
>>>> 
>>>> The downloaded log files.
>>>> 
>>>> It 
>>>>> is also important to know if you are using incremental mode or not.
>>>> 
>>>> No we are not using incremental mode.
>>>> 
>>>>> On 2/26/03 1:53 AM George Priggen (gp@design4.com) wrote:
>>>>> 
>>>>>> This week after not processing logs for a week Summary would not 
tabulate
>>>>>> the results properly.  There were zeros for about 10 days on 3 out of 3
>>>>>> websites.  I believe I noticed this for the previous week, but didn't
>>>>>> believe it was possible, so dismissed it.  But now I am wondering.
>>>>>> 
>>>>>> The only way I could fix the problem was delete the log files out of all
>>>>>> three sites and run Summary again.  Then everything tabulated correctly.
>>>>>> No zeros for any days.  We are running Summary 2.3.1 on OS 10.2.3
>>>>>> 
>>>>>> Not sure what other info you need.  Let me know.
> 
> -----------------
> Jason@Summary.Net
> -----------------
> Dr. Seuss books . . . can be read and enjoyed on several levels. For
> example, 'One Fish Two Fish, Red Fish Blue Fish' can be deconstructed
> as a searing indictment of the narrow-minded binary counting system.
> -- Peter van der Linden, Expert C Programming, Deep C Secrets
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