Re: [Summary-Talk] Skipping files and directories

[Jason Linhart <jason@xxxxxxxxxxx>]

On 12/12/03 7:48 AM Ball, Dan (dan.ball@retek.com) wrote:

>I am having an issue with Summary. I am using 2.3.10 SP and I have
>noticed this since about .6is4 where my reports appear to be filtering
>certain files/folders even tho there is no filter for it. An example I
>will use is the "sales.asp" file, which I know is very high traffic, it
>appears on summary on one machinne which I was testing on, but the
>production install it is not showing up in listings or upon searching
>for it. There is no visible difference in configurations other than that
>the production summary install is running reports for 6 different
>website whereas the testing instance just has the one.

There isn't enough information here for me to make a specific diagnosis, 
but I can suggest some of the things that might be happening.

There was a problem with Summary 2.3.9 that could cause exactly this kind 
effect if you were using aliases. This is fixed in 2.3.10, but if you are 
using incremental mode you might still have bad data from when you were 
(might have been) running 2.3.9.

There are many many different configuration settings that could have this 
effect. If the two machines are not setup in exactly the same way it is 
easy to filter something out on one machine but leave it in on the other. 
One setting that sometimes catches people is "Lowercase request names", 
because it has different default values on different machines. I would 
also check all of the Request Types settings and all of the Filtering 
settings.

It seems less likely, but is also possible that you are not really 
including the log files you think you are including, so that the logs 
with "sales.asp" are not actually being reported on.

If you send me directly, <jason@summary.net>, a copy of your 
configuration files I would be happy to look them over for you.

Jason

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Jason@Summary.Net
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