Re: [Summary-Talk] Major crashing problems with summary 2.5.2a

[Bret Baptist <bbaptist@xxxxxxxxxxxxx>]

On Tuesday 31 August 2004 2:49 pm, Bret Baptist wrote:
> On Tuesday 31 August 2004 9:29 am, Jason Linhart wrote:
> > On 8/31/04 10:05 AM Bret Baptist (bbaptist@iexposure.com) wrote:
> > >We are having serious issues with Summary 2.5.2a SP.
> >
> > There is clearly a problem while doing DNS lookups. You can probably work
> > around the problem by turning off DNS lookups. Try unchecking "Do DNS
> > lookups" on the Options configuration page. Then try reprocessing your
> > logs. I suspect that all of the crashes are related to the crashing
> > during DNS lookups. Once Summary crashes the internal database is usually
> > corrupt, which will cause other crashes later on.
>
> This would possibly be a solution if it wasn't crashing before the DNS
> lookups
> as well.  Sometimes it gets far enough to start crashing on DNS lookups,
> most
> of the times it crashes well before that.
>
> Are there any debugging methods that we can use to find out where it is
> crashing?
>
> Also, it would be nice if there was at least time stamped log entries.
> Is
> this a feature you can implement someday?
>

Any updates on these questions?

We have been without working stats for a couple weeks now and I am starting to 
really get it here.



-- 
Bret Baptist
Systems and Technical Support Specialist
bbaptist@iexposure.com
Internet Exposure, Inc.
http://www.iexposure.com
 
(612)676-1946 x17
Web Development-Web Marketing-ISP Services
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