Re: [Summary-Talk] Problems Restarting Summary

[John May <jmaymailing@xxxxxxxxxxxxxxxx>]

>On 9/9/04 1:35 PM John May (jmaymailing@pointinspace.com) wrote:
>
>>We're running the latest Summary on OS X, not the command line
>>version but the GUI one.  Sometimes it just stops responding, but
>>doesn't crash, in which case I need to restart it.  However, quitting
>>then rerunning the process results in the following error:
>>
>>	Unable to open port XXXX for serving reports!
>>
>>Any idea why this may be, and how to resolve without rebooting the
>>entire machine?
>
>The unable to open the port message is a bug in OS X, that I can't do
>anything about. If Summary doesn't exit cleanly, ie if you use force
>quit, then you will run into that problem. The only practical workaround
>is to reboot.
>
>The initial failure in Summary is probably a bug, which I can hopefully
>do something about. Do you know anything more about it, when it happens,
>anything? I haven't seen that here. If I can get it to happen here I can
>probably fix it.
>
>Jason


Jason -

Well, it's not Summary unexpectedly quitting - this is just on a 
normal quit with no error message reported.  It's odd that Summary 
gets hit by this too, as when FileMaker and EIMS quit unexpectedly, 
they can be started right back up and go on serving.  Maybe they're 
doing something to work around the issue?

The bug is an occasional (say, once a month) occurence of Summary 
just plain not responding to requests, but the application is still 
running.  No idea what causes it since it's such an intermittent 
thing.  Is there any type of investigation, logging, etc. I can do 
for you next time it happens to try to debug?

Thanks!

	- John

-- 

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John May : President                  <http://www.pointinspace.com>
Point In Space Internet Solutions             jmay@pointinspace.com

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