Re: [Summary-Talk] Why is summary so unreliable?

[John May <jmaymailing@xxxxxxxxxxxxxxxx>]

I don't have any solutions for you, but Summary has run rock-solid 
for us for years.  I think your experience is more the exception to 
the rule.

	- John


>My company has posted many times to this list with problems of reliability
>from summary.  Usually it takes rerunning full stats multiple times to get a
>successful stats report, then summary will run for a few days, then we will
>get crashes and a corrupt database on restart.  This is just not acceptable.
>
>My most current example is a new report we added, brand new site, no traffic,
>summary crashes running it's report.  I look in summary's logs, (which are
>extremely unhelpful) and find this:
>
>  "summary: snaz/Process.cpp:2540: void Process(unsigned char, unsigned char,
>unsigned char): Assertion `!sets[sptr->h.name-1]' failed.
>
>Ok... so I restart summary thinking that on the next run maybe the dice will
>roll in my favor, no luck, I now have a corrupt database after the restart. 
>Great this means I get to run 15GB of logs again, really fun.
>
>
>So I guess my question is what can be done to make summary less fragile?  I
>hesitate to even look at the thing for fear of it breaking, let alone adding
>or removing reports.
>
>
>Sorry if this sound rantish, we were without website reporting from summary
>for almost a month while it crashed everynight until it mysteriously started
>working again.
>
>
>--
>Bret Baptist
>Systems and Technical Support Specialist
>bbaptist@iexposure.com
>Internet Exposure, Inc.
>http://www.iexposure.com
>
>(612)676-1946 x17
>Web Development-Web Marketing-ISP Services

-- 

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John May : President                  <http://www.pointinspace.com>
Point In Space Internet Solutions             jmay@pointinspace.com

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