Re: [Summary-Talk] Why is summary so unreliable?

[Jeff Logan <jefftalk@xxxxxxxxxxxxx>]

I am in the same boat as Bret, but Summary is just a great product 
that I live with the problems.  On our end we process ever night the 
past days logs for over 300 domains all with moderate traffic. If we 
do need to reprocess all of the logs from the beginning (Janaury 
2003) through today it takes about 2 hours to crunch the 40 gigs of 
logs.  The biggest problem I have is with quitting Summary or doing a 
/sbin/reboot that leads normally to a corrupt database.

We are running Summary on a dual G5/2Ghz xServe with 2 gigs of ram.

Jeff




>My company has posted many times to this list with problems of reliability
>from summary.  Usually it takes rerunning full stats multiple times to get a
>successful stats report, then summary will run for a few days, then we will
>get crashes and a corrupt database on restart.  This is just not acceptable.
>
>My most current example is a new report we added, brand new site, no traffic,
>summary crashes running it's report.  I look in summary's logs, (which are
>extremely unhelpful) and find this:
>
>  "summary: snaz/Process.cpp:2540: void Process(unsigned char, unsigned char,
>unsigned char): Assertion `!sets[sptr->h.name-1]' failed.
>
>Ok... so I restart summary thinking that on the next run maybe the dice will
>roll in my favor, no luck, I now have a corrupt database after the restart. 
>Great this means I get to run 15GB of logs again, really fun.
>
>
>So I guess my question is what can be done to make summary less fragile?  I
>hesitate to even look at the thing for fear of it breaking, let alone adding
>or removing reports.
>
>
>Sorry if this sound rantish, we were without website reporting from summary
>for almost a month while it crashed everynight until it mysteriously started
>working again.
>
>
>--
>Bret Baptist
>Systems and Technical Support Specialist
>bbaptist@iexposure.com
>Internet Exposure, Inc.
>http://www.iexposure.com
>
>(612)676-1946 x17
>Web Development-Web Marketing-ISP Services
>------------------------------------------
>
>
>Today is the tomorrow you worried about yesterday.
>-------------
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