RE: [Summary-Talk] Why is summary so unreliable?

["Pablo F. Garcia Melga" <pablo.garcia@xxxxxxxxx>]

Same for us, very  reliable indeed and we analize 100 Gigs of log without
problems.
I think this might be related to your setup.

Pablo

-----Original Message-----
From: owner-summary-talk@lists.summary.net
[mailto:owner-summary-talk@lists.summary.net] On Behalf Of John May
Sent: Thursday, September 30, 2004 3:48 PM
To: summary-talk@lists.summary.net
Subject: Re: [Summary-Talk] Why is summary so unreliable?


I don't have any solutions for you, but Summary has run rock-solid 
for us for years.  I think your experience is more the exception to 
the rule.

	- John


>My company has posted many times to this list with problems of 
>reliability from summary.  Usually it takes rerunning full stats 
>multiple times to get a successful stats report, then summary will run 
>for a few days, then we will get crashes and a corrupt database on 
>restart.  This is just not acceptable.
>
>My most current example is a new report we added, brand new site, no 
>traffic, summary crashes running it's report.  I look in summary's 
>logs, (which are extremely unhelpful) and find this:
>
>  "summary: snaz/Process.cpp:2540: void Process(unsigned char, unsigned 
>char, unsigned char): Assertion `!sets[sptr->h.name-1]' failed.
>
>Ok... so I restart summary thinking that on the next run maybe the dice 
>will roll in my favor, no luck, I now have a corrupt database after the 
>restart. Great this means I get to run 15GB of logs again, really fun.
>
>
>So I guess my question is what can be done to make summary less 
>fragile?  I hesitate to even look at the thing for fear of it breaking, 
>let alone adding or removing reports.
>
>
>Sorry if this sound rantish, we were without website reporting from 
>summary for almost a month while it crashed everynight until it 
>mysteriously started working again.
>
>
>--
>Bret Baptist
>Systems and Technical Support Specialist bbaptist@iexposure.com
>Internet Exposure, Inc.
>http://www.iexposure.com
>
>(612)676-1946 x17
>Web Development-Web Marketing-ISP Services

-- 

-------------------------------------------------------------------
John May : President                  <http://www.pointinspace.com>
Point In Space Internet Solutions             jmay@pointinspace.com

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