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Re: [Summary-Talk] Why is summary so unreliable?
Title: Re: [Summary-Talk] Why is summary so
unreliable?
what version are you running? this sounds like an old bug. also,
which OS version are you running? there's an old poison IP problem
with older versions of OS X that might be causing your problem. of
course, using too much RAM is always a like suspect, but you sound
like you're on top of that.
I find summary to be exceptionally stable.
cameron
-----------------------------------------------
Cameron Knowlton
iGods Internet
Marketing
cameronk@igods.com
www.igods.com
P: 250.382.0226
My company has posted many times to this
list with problems of reliability
from summary. Usually it takes rerunning full stats multiple
times to get a
successful stats report, then summary will run for a few days, then we
will
get crashes and a corrupt database on restart. This is just not
acceptable.
My most current example is a new report we added, brand new site, no
traffic,
summary crashes running it's report. I look in summary's logs,
(which are
extremely unhelpful) and find this:
"summary: snaz/Process.cpp:2540: void Process(unsigned
char, unsigned char,
unsigned char): Assertion `!sets[sptr->h.name-1]' failed.
Ok... so I restart summary thinking that on the next run maybe the
dice will
roll in my favor, no luck, I now have a corrupt database after the
restart.
Great this means I get to run 15GB of logs again, really fun.
So I guess my question is what can be done to make summary less
fragile? I
hesitate to even look at the thing for fear of it breaking, let alone
adding
or removing reports.
Sorry if this sound rantish, we were without website reporting from
summary
for almost a month while it crashed everynight until it mysteriously
started
working again.
--
Bret Baptist
Systems and Technical Support Specialist
bbaptist@iexposure.com
Internet Exposure, Inc.
http://www.iexposure.com
(612)676-1946 x17
Web Development-Web Marketing-ISP Services
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