Re: [Summary-Talk] Logs not working all the time

[Anna Snodgrass <anna@xxxxxxxxxxx>]

Please send me, if you can, one of the logs that is showing the 0's and
unknown below so I can determine what is going on.

-Anna

on 11/4/04 4:05 AM, Nitai @ ComputerOil at nitai@computeroil.com wrote:

> Hi Jason
> 
> I am getting back to you, since all we are doing is not giving us the
> expected resulsts. Here are some lines of the Log Files in the web
> interface:
> 
> 1,650   11   0   380.0K   Oct 26, 2004 01:01am   Oct 27, 2004 12:51am
> computeroil / computeroil.log_2004Oct27.gz
> 1,081   11   0   250.0K   Oct 27, 2004 01:02am   Oct 28, 2004 12:56am
> computeroil / computeroil.log_2004Oct28.gz
> 1,005   11   0   210.0K   Oct 28, 2004 01:00am   Oct 29, 2004 12:42am
> computeroil / computeroil.log_2004Oct29.gz
> 0   81   0   8.5K   Unknown   Unknown   computeroil /
> computeroil.log_2004Oct31.gz
> 0   0   0   0.0K   Unknown   Unknown   computeroil /
> computeroil.log_2004Oct30.gz
> 0   0   0   0.0K   Unknown   Unknown   computeroil /
> computeroil.log_2004Nov4.gz
> 0   0   0   0.0K   Unknown   Unknown   computeroil /
> computeroil.log_2004Nov3.gz
> 
> As you can see, after a certain date (not always the same date), Summary
> can not read the files anymore. They are on the HardDisk and available
> for Summary to read, so downloading works.
> 
> Any help very much appreciated, since customers noticing now that some
> dates are missing.
> 
> Thank you.
> 
> Nitai
> 
> --
> Redakto - Content Management that simply works
> Content Management & eBusiness Systems
> 
> ComputerOil¨ AG
> Dammstrasse 7
> 5400 Baden / Switzerland
> Telefon +41 (0)844 44 55 66
> 
> info@computeroil.com
> http://computeroil.com
> -----Original Message-----
> From: owner-summary-talk@lists.summary.net
> [mailto:owner-summary-talk@lists.summary.net] On Behalf Of Nitai @
> ComputerOil
> Sent: Wednesday, November 03, 2004 6:24 PM
> To: summary-talk@lists.summary.net
> Subject: RE: [Summary-Talk] Logs not working all the time
> 
> Jason,
> 
> I have already removed ALL the log files and the folders and rerun log
> processing and we still see this error. I also removed all the data files
> to make sure Summary does not keep any data around.
> 
> Also, there is no permission problem at all, since we can download all
> the files just fine, but then processing does not work. Also, if I log in
> on the ftp site with the summary user, I can download all files.
> 
> For me that seams like there is something wrong with summary and the
> processing. If I can help with anything let me know.
> 
> Nitai
> 
> --
> Redakto - Content Management that simply works
> Content Management & eBusiness Systems
> 
> ComputerOil AG
> Dammstrasse 7
> 5400 Baden / Switzerland
> Telefon +41 (0)844 44 55 66
> 
> info@computeroil.com
> http://computeroil.com
> 
> -----Original Message-----
> From: owner-summary-talk@lists.summary.net
> [mailto:owner-summary-talk@lists.summary.net] On Behalf Of Jason Linhart
> Sent: Wednesday, November 03, 2004 4:25 PM
> To: summary-talk@lists.summary.net
> Subject: RE: [Summary-Talk] Logs not working all the time
> 
> On 11/2/04 4:04 PM Nitai @ ComputerOil (nitai@computeroil.com) wrote:
> 
>> Downloaded 6,740 files, 3,588K transferred, 477,016K on disk, in 19:19. 2
>> download errors. Can't fix date on old copy of file.On
>> 'ftp.computeroil.com/knecht-vision.log_2004Oct31.gz'.
> 
> There is clearly something going wrong with the log downloading. That
> error message, "Can't fix date on old copy of file.", indicates that
> Summary gave up when downloading two log files because of internal
> errors. That error suggests that Summary downloaded some early version of
> the log, but is failing to download more recent additions to the log file
-------------
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