Re: [Summary-Talk] Request not showing up - don't know why

[Jason Linhart <jason@xxxxxxxxxxx>]

There are basically four possibilities for why Summary might not be
seeing a request that appears in your logs.

1) Parse Errors - if Summary is unable to parse the log entry it won't
show up in the reports. In this case you appear to only have three parse
errors total, which wouldn't be enough to account for what is happening.

2) Filtering - any setting on the Filtering configuration page can
remove requests from the reports. In this case all the examples you sent
except for one were from robots. So having "Ignore known and likely
robots" turned on could do exactly what you describe. Further, despite
your claim that filtering can't be the problem, your Log Files report
shows high numbers of requests getting filtered, so obviously you are
using some filtering. Note that there can be both global filtering and
per sub-report filtering, depending on which version of Summary you have.

3) Date ranges - a date range set of the Time (Schedules, Ranges,
Formats) page can prevent log entries from being included. Items removed
by date ranges get reported as filtered in the Log Files report.
However, this seems unlikely to apply in this case because in your
example there were groups of requests on the same day, so there wouldn't
tend to be just one in the reports.

4) Requests to include in this sub-report - if you have anything other
than a single "*" in this field you are effectively filtering by
request. That seems unlikely to apply in this case because of the high
number of filtered entries reported in the Log Files report makes other
places more likely candidates.

Good Luck
Jason

Sean Harrison wrote:
> 
> I need help understanding why some failed requests are not showing up in
> any of my reports.

-- 
Jason@Summary.Net
--
Dr. Seuss books . . . can be read and enjoyed on several levels. For
example, 'One Fish Two Fish, Red Fish Blue Fish' can be deconstructed
as a searing indictment of the narrow-minded binary counting system.
    -- Peter van der Linden, Expert C Programming, Deep C Secrets

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