Re: [Summary-Talk] Request not showing up - don't know why

[Sean Harrison <shharrison@xxxxxxxxxx>]

Hi Jason,

Thanks for getting back to me so quickly.

I'm interested to know why you say taht all my request examples (except
for the one that did show up in a report) are from robots.  In fact
these requests are from IBM's Lotus Notes v.6 clients in Hamburg and
London.

www/access_log.1112832000:84.177.219.98 - - [07/Apr/2005:03:19:25 -0500]
"GET /LornaTestKrings.gif HTTP/1.0" 404 2493 "-" "Mozilla/4.0
(compatible; Lotus-Notes/6.0; Windows-NT)"

Does Summary think they are robots, because I have the Ignore option on?

I will turn that off and rerun the reports to see what happens...

If I gave the impression that I didn't think filtering could be the
problem, I apologize. I meant to say that given what I know I'm
filtering, I don't see how that would impact it.

My filter regexes are:
/sean/*
*.css
*.js
/graphics/*
/bio/Images/*
/env/Images/*

Thanks again,

Sean Harrison

Jason Linhart wrote:

> There are basically four possibilities for why Summary might not be
> seeing a request that appears in your logs.
> 
> 1) Parse Errors...which wouldn't be enough to account for what is happening.
> 
> 2) Filtering - any setting on the Filtering configuration page can
> remove requests from the reports. In this case all the examples you sent
> except for one were from robots. So having "Ignore known and likely
> robots" turned on could do exactly what you describe. Further, despite
> your claim that filtering can't be the problem, your Log Files report
> shows high numbers of requests getting filtered, so obviously you are
> using some filtering. Note that there can be both global filtering and
> per sub-report filtering, depending on which version of Summary you have.
> 
> 3) Date ranges...However, this seems unlikely
> 4) Requests to include in this sub-report...That seems unlikely
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