Re: [Summary-Talk] Mac OS X Summary 2.6.4 Error

[Mark Jacobson <mark@xxxxxxxxxxxxxxxx>]

After performing a clean install of Summary 2.6.4, the Summary GUI
Application is still Unexpectedly Quitting at launch. Here's what I did:

In Mac OS 10.2.8:
1. Quit Summary 2.6.3 GUI Program.
2. Removed the Summary Service Command.
3. Restarted the computer.
4. Used a web browser to verify that Summary was not running.
5. Installed Summary 2.6.4.
6. Ran the GUI program, which immediately quit with the Unexpected error.
7. Verified that Summary was not running with a web browser.
8. Tried one more time to launch the GUI.
9. It began to load, but hung with the beach ball.
10. With a web browser Verified that an unregistered version of Summary 
was running.
11. Launched the GUI again, which immediately crashed.

So it seems the Summary service will install, but the GUI crashes on my
setup, which has been running Summary fine with all updates for a couple
years.

Regards,

Mark
-- 
Mark Jacobson
IntegraServe

Voice: 425-252-8308
Cell: 425-327-7280
Toll Free: 866-889-4678
Email: mark@integraserve.net
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> From: Jason Linhart <jason@summary.net>
> Reply-To: <summary-talk@lists.summary.net>
> Date: Sat, 29 Oct 2005 13:35:22 -0400
> To: <summary-talk@lists.summary.net>
> Subject: Re: [Summary-Talk] Mac OS X Summary 2.6.4 Error
> 
> On Mac OS X, starting with Summary 2.6, Summary consists of two parts,
> the GUI which displays the console window, and a background task which
> does the log processing and displays reports.
> 
>   From what you describe it sounds like the GUI was crashing, leaving the
> background task running. That would explain why your reports are
> displaying as Summary 2.6.4, even through you now are running the 2.6.3 GUI.
> 
> I expect that if you quit the 2.6.3 GUI it will properly tell the 2.6.4
> background task to exit, and the next time you launch the GUI it will
> launch the 2.6.3 background task. Restarting the machine would also have
> this effect, if quiting and running again isn't sufficient.
> 
> I am not sure why the GUI would be crashing. There were some small
> changes to the GUI to properly support quitting from the dock in 2.6.4.
> I wouldn't expect that very minor change to cause the problem you are
> seeing, but who knows.
> 
> I would be interested to know if a clean install of Summary 2.6.4,
> without your existing configuration and data, crashes or not?
> 
> Jason
> 
> 
> Mark Jacobson wrote:
>> 
>> Then when I launched the Summary 2.6.4 program, it started to load and
>> then unexpectedly quit. This happened a couple times before I restarted
>> the server. After the restart the same error was encountered every time
>> we tried to run the Summary program.
>> 
>> So, I moved the config, data and logs folders back to the Summary 2.6.3
>> directory and ran Summary 2.6.3. Everything loaded fine and then I went
>> to the browser interface to see if the reports were intact and I was
>> surprised to see the web interface reporting that we were running
>> Summary 2.6.4, even though we are using the Summary 2.6.3 program.
>> 
>> We are running Mac OS 10.2.8 on this system.
> 
> -- 
> Jason@Summary.Net
> --
> Dr. Seuss books . . . can be read and enjoyed on several levels. For
> example, 'One Fish Two Fish, Red Fish Blue Fish' can be deconstructed
> as a searing indictment of the narrow-minded binary counting system.
>     -- Peter van der Linden, Expert C Programming, Deep C Secrets

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